1 · Introduction
This policy details how we use your information, how to change it, and how to delete it. By consenting to this policy, you confirm that you have read it and that you understand how the Service will use your information along with its services.
In this policy, you will find the following terminology:
1. The “Service”: All applications, websites and platforms operated by Ordonnia or its subsidiaries where this privacy policy applies, extended to all services operated to the Ordonnia or its subsidiaries when you have accepted it at least once
2. “We”: The entity responsible of organizing the Service
2 · Collection of your information
The Service may collect information as you use its services. The information we collect can be seperated in 3 categories:
- Information about you, such as your chosen name, your gender, your age and other personal information;
- Your contact information, such as your e-mail or phone number;
- Information for your profile, such as your display name, profile picture, love situation, interests and hobbies, educational background, and career history;
- Your consent to subscription of our various promotionnal services
- Information relating to purchases you make, services you use or transactions you make on our site, including your name, address, telephone number, e-mail address and credit card information.
- Information that you post on the Service to publish it on the Internet, including your username, profile photos and the content of your publications.
- Any data you have posted on social networks you have connected to the Service, such as Discord, Google, Roblox or Twitter.
- Information contained in all communications you send to us by e-mail or on the Service, including their content and metadata.
It is to be noted that any information you submit to the Service through online forms or e-mail may be also retained. By submitting anything to the Service, you understand that it may be stored indefinitively pursuant to this Policy.
3 · Use of your information
We use the information and data you provide to us for the following purposes:
- Manage the Service and our business.
- Customize the Service for you.
- Enable your use of the services offered on the Service.
- Ship your goods purchased on our site.
- Provide you with services purchased on our site.
- Send you statements, invoices, and payment reminders, and collect your payments.
- Send you non-marketing related commercial communications.
- Sending you e-mail notifications that you have expressly requested.
- Send you our newsletter by e-mail, if you have requested it (you can inform us at any time that you no longer wish to receive our newsletter).
- Send you marketing communications relating to our company or carefully selected third party companies that we think may be of interest to you, in the form of a publication, or if you have expressly agreed, by e-mail or similar technology (you can inform us at any time that you no longer wish to receive marketing communications).
- Provide statistical information about our users to third parties (without such third parties being able to identify individual users with this information).
- To process requests and complaints relating to ythe Service made by or about you.
- To maintain the security of the Service and prevent fraud.
- To monitor compliance with the terms and conditions that govern the use of the Service (including monitoring private messages sent through the Service's private messaging service) and
- Other uses necessary to the operation of our service.
If you submit personal information on the Service to publish it, we will publish it and may use that information under the permissions you grant us.
Your privacy settings may be used to limit the publication of your information on the Service and may be adjusted in your privacy settings on the website. Without your explicit consent, we will not provide your personal information to third parties for their direct marketing or that of other third parties.
4 · Disclosure of your information
The Service may disclose your information to its employees, subsidiaries, insurers, partners, hosting company, advisors, counsellors and to anyone that we deem it may be appropriate to disclose information to.
| By default, the people or organizations that have access to information are: | Role | Contact information |
|---|---|---|
| Head of Administration | France, Île-De-France [email protected] Registered as the owner of ordonnia.com on the WHOIS registry. | |
| Hosting Company (1) | InovaPerf by Be1Host SAS 14 rue Charles-V, 75004 Paris, France SIRET: 80142522400020 +33 9 72 54 63 63 | |
| Hosting Company (2) | DigitalOcean Find more information at https://digitalocean.com | |
| Hosting Company (3) | Thierry Ouellet (branded as “IntrazrCloud”) Canada, Québec +1 877-960-1512 | |
| Cloudflare (proxy) | Cloudflare, Inc. United States, California, San Fransisco, 101 Townsend St +1-888-99-FLARE | |
| Other accredited employees | The list of employees along with a log of certain accesses can be obtained by contacting Ordonnia. Unless from law enforcement, this information will be given on a case-to-case basis. |
Furthermore, we may disclose your personal information:
- To the extent that we are required to do so by law;
- In connection with any current or future legal proceedings;
- To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes);
- To the purchaser (or potential purchaser) of any business or asset in our possession that we wish to sell (or are considering selling), after informing you of that new purchaser;
- To any person or organization that we believe in good faith to be part of law enforcement or a government agency either at their request or when we believe it will be in their or our best interests;
- To manage the Service and/or services.
Your information may also be disclosed alone or grouped with other information after full anonymisation to disclose statistics for marketing, commercial or educational purposes.
5 · Retention of your information
Personal information that we process for any purpose will not be retained longer than necessary for that purpose or purposes.
Your account data and all data related to you will be deleted either:
- At the end of its purpose, when it’s not required anymore or when it does not serve any use
- When we deem your account to be inactive and henceforth decide to close it along with clearing all associated data
Certain factors may prevent us to delete your information, such as:
- Ongoing legal procedures or requests from law enforcement agencies
- A strict requirement to keep your information on records, whether legal, physical or for archives
- To establish, exercise or defend our legal rights (including providing information to others for fraud prevention and credit risk reduction purposes)
6 · Security of your information
The Service strives to keep your information always secure. We restrict connection to any security-sensitive services to HTTPS (encrypted) connections, and we store our data on protected servers.
The access to the full database that may contain your sensitive information is restricted to a small group of people and may only be accessed by the webmaster, the hosting of company, and people whom the Service detains full proved information on.
You are responsible for maintaining the confidentiality of the credentials you use to access the Service; we will not ask you for your password (except through forms on ordonnia.com and its subdomains).
7 · Updates to this policy
We may occasionally update this policy by posting a new version on the Service. You should check this page regularly to ensure that you are aware of any changes to this policy.
We may notify you of changes to this policy by email or through the private messaging service on the Service, although we hold ourselves the right to change this policy without notice at any moment. Every change, unless minor, will be kept track (through the Service’s Policy Versioning). You may request the deletion of your data based on a privacy policy change.
8 · International Data Transfers
All your data stored in our databases are stored in servers run by InovaPerf, IntrazrCloud, or DigitalOcean. As such, it may happen that your data is transferred to the United States or to Canada.
Furthermore, as we communicate with third parties, such as Roblox, Discord, Twitter, or Google, we may need to send information about your identity. These companies apply very strict data processing policies, and we invite you to visit their Privacy Policy available at Section 10 to learn more.
Your data may be processed by other third parties as well: we encourage you to check each of the Third Parties’ websites to ensure that you are aware of every location your data may transit through.
9 · Your rights
We will honour every privacy-related request that your country, state or city law enforces onto us if you meet all the following requirements:
- You can provide us with official documentation about the law (in English or French, or translation will be required both from you and from an independent translation service, at your fee);
- You can provide us with a valid state-issued ID, such as a passport or an identity card;
- You can verify ownership of your account.
We, however, can provide a copy of your public and semi-private information in machine readable format at no expense or effort (that will not include all information, such as moderation, financial, or legal data, unless we are required by law to do so) upon a request through official support channels.
We will anonymize your account upon your request through official support channels.
10 · Third parties
The Service may take or share data with outside service providers to improve your use of the services. Here is a list of the providers we work with to improve your experience.
Discord
Discord will share your Discord profile, Discord e-mail address and Discord Servers with us to establish a link between Discord and you and to reward you when joining our Discord server. Please read Discord's privacy policy at this link.
Google
Google: We share data with Google to bring you personalised advertisements (through Google Ads on the website), through Google Analytics (to monitor the Service) and through the "log-in" with Google feature on Ordonnia's Website.
The Service may store information that you have shared through the Google authorisation screen to allow you to establish a link between Google and you. Here is a link to their Privacy Policy.
Twitter
Twitter will share us a bunch of information with us and some permissions on your Twitter account, stated on the consent screen before linking your account. We will only store your Twitter ID along with your action token to be able to execute actions on your behalf when you consent to it (e.g: tweets through the auto-tweet feature). Their Privacy Policy can be found here.
11 · Updating or deleting your information
Information to delete or update your information are already established in section 9. However, we would like to remind you that:
- We do not and never fully removes an account unless required by law to do so. We, however, anonymize account information at your request and if we believe in good faith it is not at risk of compromising the safety or integrity of people.
- The Service will provide you with information at its convenience and will, unless required by law to do so.
- You may contact the webmaster of ordonnia.com at [email protected] for any formal/legal requests. All other requests must be submitted at ordonnia.com/help or through similar channels.
12 · Cookies
We use cookies, through ordonnia.com, meaxisnetwork.net, meaxis.fr and all of its other registered domains for multiple purposes. Here is a list of commonly found cookies and their purposes:
| Cookie name | Purpose | Author, expiry |
|---|---|---|
| logcook | Log-Cookie. Serves to identify your account log-in. | MeaxisNetwork. No expiry. |
| sesscook | Session-Cookie. Serves to verify that your log-in is true and safe. | MeaxisNetwork. No expiry. |
| consent | Stores your cookie consent data | MeaxisNetwork. No expiry. |
| __gads | Google Ads data. For marketing & tracking purposes. | Google. See appendix A. |
| _ga | Google Analytics data. For analytics purposes. | Google. See appendix A. |
| g_state, G_ENABLED_IPDS | Google Sign-in cookies. For functional purposes. | Google. See appendix A. |
| PHPSESSID | PHP Session ID. Various purposes, but unique identifier. | MeaxisNetwork. No expiry. |
Only advertising & analytics cookies can be removed. Please clear your “consent” cookie to display the cookie consent pop-up. All Ordonnia-issued cookies with no expiry are mandatory for the good use of the service.
Appendix A: Google cookies are administered by Google, from their own scripts. We encourage you to visit their privacy policy at https://policies.google.com/privacy to learn more about their privacy practices.
13 · Contact
The Webmaster may be contacted:
- By e-mail, at [email protected]
- By e-mail, at [email protected]